TTG is certainly prone to long periods of silence, long delays in
delivering products, and sometimes insensitivity to customer complaints,
but theft is a much stronger accusation. I can only say, TTG has always
handled my purchases and financial transactions competently and
honestly. As far as the other matters, TTG in may experience is no
beter/no worse than many other software vendors. There are exceptions
(DVORAK software with NAVCIS, and NETMANAGE with ECCO immediately come
to mind). I wish TTG would try to emulate those companies in development
and customer relations whenever the practices are transferable to their
operations. I know there are vast differences in capitalization, etc.
But I can't imagine that some lessons could be learned. One can only
hope.
Allan Needell, Dept. of Space History, Nat'l Air & Space Museum
Smithsonian Institution, MRC 311, Washington, DC 20560
i: nassh100@sivm.si.edu; b: nassh100@sivm; CServe: 71461,1115
tel 202/357-2828; fax 202/786-2947