Re: 4.015

William Allen (WALLEN@aztec.astate.edu)
Fri, 25 Aug 1995 09:40:25 CDT

Kenneth Frank wrote yesterday
> William Allen complains that TTG never responds to his eMails or telephone
> calls. I have never seen an eMail from him here, and if one calls our
> telephone number, both tech and customer support generally answer live, so I
> am surprised.
[snip]

Yes. I tried again and I did get through and for the first time I
talked to a real person and he was helpful; he's sending me a printer
driver. Thanks.

> Nevertheless, 4.017 is the current release, and as with all of our
maintenance
> releases for current customers, the cost is only $15.00.

OK. I'll take care of the $15 and do the upgrade. But first, tell
me, have Orbis and Ibid also been upgraded? If so, am I going to
have to fork over money for them as well? You see, my problem is
that I think I never got a fully-functional Xy4/Ibid/Orbis. The
things just never worked right. And now I have to pay to get stuff
that I hope has been debugged.

Well, please let me know about the status of Orbis and Ibid.
Thanks.
William Allen
Prof. of Art History
Arkansas State University
wallen@aztec.astate.edu